Send Email to not resolved Email Ids from Workflow/Cloud flows

 Introduction: We might have a requirement to send emails from Workflow/cloud flows to Ids that cannot be resolved as Contacts, Accounts, Users in CRM.

 

Solution:

We need to make changes to system settings to allow messages to unresolved recipients

Graphical user interface, text, application, email Description automatically generated

 

In case of Workflow, directly add email address in the field( It will show ? as it is not resolved address)

 

Graphical user interface, text, application Description automatically generated

For Cloud flow, in create a new email record, click on "Switch to Input entire array", populate the email in addressused field.

Graphical user interface, text, application, Teams Description automatically generated

This will let you send emails to an unresolved email address.

Loop on Multi Select Option Set Values Using Cloud flow

Problem Statement: We wanted to run an action on all the selected values in a multi select option set(choice). 

We get the data in a comma separated string.

 

Solution: 

  1. When we get the values in comma separated values, we will need to convert the string to an array format.

Formula: array(split(Input comma separated data),','))

 

  1. Get the output from the compose step and add in parse Json to create a Json object.

  2. Add an apply to each on Json body and you can use the item(apply_to_each) to access the data from the Json object.

Graphical user interface, application, Teams Description automatically generated

 

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